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The Value of Play
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Policies & Procedures
Policies & Procedures
It is the policy of our childcare service to promote the
health, well being and personal safety of all children and adults involved
in our service, through developing and regularly reviewing accident prevention
procedures and fire safety procedures.
- A safety Statement has been prepared and reviewed on
a regular basis. It is located downstairs opposite the coat hooks.
- All new staff and students must be familiar with the
- There are at least two adults on the premises at all
- Children are supervised at all times.
- Care is taken to ensure that no child can leave the premises
- Children are signed in upon their arrival and signed
out on their departure so that staff know which children are present
at any given moment.
- Furniture and equipment are laid out to minimise safety
- Only suitable and age-appropriate objects are available
- All unsuitable materials are kept out of childrens’
reach and in a locked unit where appropriate.
- First Aid Box is always fully equipped, easily identifiable
and in a location which is known to all adults (in storage area under
- At least one member of staff who holds an up to date
First Aid Certificate is on the premises at all times.
- Emergency telephone numbers are available to all staff
– posted next to all telephones.
- Minor accidents will be treated in the childcare premises
and parents/carers will be advised of the injury and the action taken
when the child is collected.
- All accidents are recorded in the Accident Book.
- The service has an arrangement with the local surgery
in case of an accident or sudden illness
- In the case of serious accident the senior staff member
will phone the doctor and the child’s parent/carer
- If the child has to go to hospital before the parent/carer
arrives, and adult known to the child must accompany him/her to the
hospital and stay until the parents/carer arrives.
- The child record card must be brought for reference
It is the policy of our childcare service to offer equal
access to all children from the community including children with a disability
or special requirements and irrespective of their culture, religion, membership
of ethnic group or minority or family background.
- Each child must be at least 1 year old when formally
enrolled at the service.
- Parents seeking to secure a place for their child must
complete and enrolment form
- A completed enrolment form much be lodged with the service
prior to the child attending the service
- Children will be admitted on a “first come first
served” basis, following submission of the enrolment form.
- If there are no remaining places in the appropriate age
group, a waiting list will be drawn up.
- Referrals from family support services will be accepted
if there is a place available in the appropriate age group.
It is the policy of our service to ensure that children
are protected and kept safe from harm while they are with staff and volunteers
in our service.
We do this by:
- Ensuring that our management and staff avail of training
on Child Protection provided by the Western Health Board and the Galway
City and County Childcare Committee
- Giving parents children and workers information about
what we do and what they can expect from us – A child protection
agreement is signed by all staff members and students on placement at
- Making sure that our staff and volunteer are carefully
selected, trained and supervised
- Informing parents of our complaints procedure should
they have concerns
- Having reporting procedures and a designated person
whose role is to:
- Receive and consider all child protection concerns
- Consult with the Health Board
- Make a formal referral where appropriate to the
Duty Social Worker at the Western Health Board
- Developing Codes of Behaviour amongst staff, amongst
children, and between staff and children
- Children may only be collected by persons named on the
- Parents/career must notify the staff in person or in
writing if another person is to collect the child. If this person is
not known to staff members, they will be asked for identification.
- Children must be collected on time.
- Parents are requested to park in the designated drop-off
and pick-up areas and not to park in a manner which would obstruct traffic
on Shantalla Road.
It is the policy of this service to encourage and welcome
complaints/comments made my any person involved with our service and to
act on these complaints to the best of our ability and in an efficient,
competent and timely manner.
- All persons involved in our service are encouraged to
comment on or make complaints regarding our service, both positive and
- A register of complaints is maintained.
- Once a complaint is registered the manager is immediately
informed and appropriate action taken.
It is the policy of this service to respect the privacy
of all persons involved with this service by ensuring confidentiality.
All relevant regulations, acts and laws are respected regarding information
gathered and stored.
- We do not discuss details of any child or family outside
the service without written permission from the parent/carer/guardian.
- Confidential information is shared only with staff members
who need the information to effectively perform their job.
- Personnel details are not discussed without written consent
- Both staff and parents may view/receive a copy of their
own files or those relating to their own children. IF it is not possible
to do this immediately, then it must be done within twenty four hours
- All files are kept in a locked unit. Only the manager
has access to this unit.
- All staff are informed of the confidentiality policy
during their induction period.
- Parents are informed of the confidentiality policy before
their child is enrolled in the service.
The service is committed to developing a curriculum which
creates a child-centred, play-based environment which empowers young children
to actively pursue their own learning.
This process is facilitated by adults, who provide appropriate,
timely, balanced intervention, as well as support, continuity and progression.
They will encourage positive attitudes towards and a love of learning.
The service recognises that the establishment of daily routines
is essential for all young children in our care.
We strive to provide a programme of activities which encourage
the physical, social, emotional, intellectual, creative and language development
of the children who attend the service.
All activities will be age-appropriate and will be modified
to meet the needs and abilities of the individual child.
It will encourage children to think for themselves and will
encourage a responsible attitude toward each other and our environment.
Staff have regular meetings to plan and review activities
within each area of our facility and to consider the needs of individual
It is our policy to respect the individuality of all children
and adults involved in our service and to promote positive attitudes to
differences of culture, race, gender, language, financial circumstance
or membership of a minority group.
- Recruitment and employment of staff will comply with
all relevant equality legislation – see recruitment guidelines.
- The service is open to all families in the community
– see admissions policy
- A range of activities is chosen to reflect various differences
in cultures, gender and ability.
- We check our materials to ensure that they challenge
stereotyping and positively and accurately reflect cultural and racial
- Special dietary needs of children and adults are catered
- We will challenge any statements or behaviour by anyone
in the service which are racist or sexist or which reinforce stereotypes
or which are in any other way derogatory to an individual or group.
It is the policy of this service to comply with all relevant
Fire Regulations and to follow the recommendations in the Department of
the Environment’s Fire Safety in Pre-Schools booklet.
- The service has all the relevant fire safety equipment
recommended in the Department of the Environment’s Fire Safety
in Pre-Schools booklet including fire extinguishers, smoke alarms and
fire blankets and this fire safety equipment is checked annually by
- Training will be given to all new staff during the induction
period around fire safety in the service.
- Fire drill instructions re posted on each floor
- The assembly point is know to all adults – front
of number seven Shantalla Road – the house to our left as you
leave the front of the building.
- A fire drill is carried out with staff and children every
- A record is kept of all fire drills carried out and training
It is the policy of our childcare service to promote a
healthy lifestyle through prevention of illness and establishing healthy
eating patterns. It is our policy to comply with current regulations
including the Child Care (pre School Services) Regulations 1996 and
Food Hygiene Regulations to HAACP standards.
- A balanced diet is provided with fresh nutritious food
- Sweets crisps chewing gum and sodas are discouraged
- Special dietary needs of children are met
- Children of all ages mix during mealtimes to encourage
social interaction and behaviour modelling.
- Adults sit with children at meal times to encourage good
eating habits, stimulate conversation and enhance the quality of the
- Menus are varied and are posted outside the kitchen door.
- Food log posted outside kitchen door.
- Children or adults with infectious illnesses should not
attend the service.
- In order to limit the spread of infection, if a child
becomes ill during the night, they should not be brought to the service
the next day.
- If a child is kept away from the service due to an infectious
illness, the service should be informed in order to monitor other children
who may have been exposed.
- The service will inform other parents whose children
may have been exposed. Confidentiality will be respected.
- If a child becomes ill while attending the service, parents
must be informed immediately and the child must be picked up within
It is the policy of this service to provide the best possible
care for the children attending by employing persons with the necessary
skills, experience and/or qualifications to perform this function. It
is also our policy to strive to provide a fulfilling, challenging, comfortable
and happy work environment for all staff
- All staff will have appropriate training and/or experience
- No job applicant or employee will receive less favourable
treatment on the grounds of religious persuasion, ability, age, marital
status, race, cultural or national origin, language or gender which
cannot be justified as being necessary for the safe and effective performance
of the work.
- This service is committed to the ongoing professional
development of its staff. Regular in-service training is provided and
external training and attendance at seminars/conferences/workshops is
- All staff members will be familiar with the policies
and procedures and safety regulations relating to the service.
- All volunteers and students will be over the age of sixteen.
It is the policy of this service to use a key worker system
to ensure the efficient link between the service and parents.
Each child is allocated a specific member of staff who will
provide continuity between home and service. Parents/carers will meet
regularly with their child’s key worker to discuss the child’s
development and other relevant matters. Any questions parents may have
regarding the child are directed to the key worker. Key worker will maintain
a portfolio of observations on the children for whom they have special
key worker responsibility.
The service is committed to promoting a healthy environment
and a high standard of personal hygiene for adults and children. It is
our policy to comply with current regulations including the Child Care
(Pre-School Services) Regulations 1996 and Food Hygiene Regulations
All new staff and students are informed of the hygiene procedures
as part of their induction programme.
- Hand washing – after using the toilet, after outdoor
play, before and after handling food.
- Cuts and sores must be covered with suitable dressings
- Dealing with spills
- Disposable gloves must always be used when cleaning
up spills of body fluids
- Disposable towels must always be used when cleand
up spills of body fluids
- A supply of clean clothing is readily available for
- The area of the accident is treated with suitable
- Cleaning procedures
- All toilets, surrounding walls, hold rails, door
handles and sinks are cleaned and disinfected at the end of every
- Floors, tables and equipment, are cleaned, disinfected
and checked for breakage at the end of every day or when necessary
- Sand is covered when not in use
- Water tray and play sinks empty and clean when not
- All left over food is disposed of properly
It is the policy of this service to promote positive behaviour
management, self-discipline, and will be developmentally appropriate.
- Service rules will be clearly explained to children in
a language they can understand.
- Consequences of negative behaviour are clearly explained
to the child with a view to promoting respect for ourselves, each other,
our surroundings and property.
- Strategic behaviour modification techniques such as contracts,
charts or rewards for positive behaviour will be decided upon at staff
level and with parents and enforced consistently throughout the service.
The management of this service is committed to ensuring
tht our recruitment procedures are fair, open and transparent and comply
with relevant employment legislation. Personal information received is
dealt with in the strictest confidence.
It is the policy of this service that every effort is made
to ensure that the settling in period is as easy and pleasant as possible
for the children and their parents/carers.
- On the first day or during the first few days the parent/guardian
is encouraged to stay until the child feels comfortable in their new
- There is no set time limit on the settling in period
- Childs teacher will give parents a daily account of the
child’s progress during the settling in period.